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BANK | CREDIT CARD PROCESSORS | LEGAL | HEALTH CARE | SMALL-MEDIUM BUSINESS | INDIVIDUALS
Banks:
Banks are in the business of delivering trust - trusted advice on everything from money management to loans to mortgages or insurance. When dealing with banks, people are concerned about their privacy, that their data will be secure and that the bankis able to provide robust features such as online banking.
Reduce operational costs:
- Deliver statements electronically, via email to the e-Files system. (Retail Banking and Cash Management)
- Distribute employee pay stubs and benefit information electronically, via email to an e-Files user. (HR)
- Distribute loan documents to various parties via email to e-Files users. (Commercial Loans and Mortgages)
- Use e-Files to meet GLBA requirements associated with the handling of contracts within a purchasing department. (Purchasing)
Grow your direct deposit business:
- Bundle an online e-Files account with a package of services offered to the employees of a commercial customer.
- The commercial customer can save money by distributing pay stubs and employee benefit information electronically to the employee's personal e-Files account.
- The employee receives a set of aggressively priced banking services in exchange for accepting a direct deposit account and emailed e-statements to their e-Files system.
- The bank grows its direct deposit account business, reduces its operational costs by delivering statements electronically and offers a unique program to its commercial accounts, helping that customer group reduce its own operational costs.
- Bundle e-Files software with new accounts to generate new business and increase your sales pipeline. Additional fees can be charged when the customer adds more storage capacity to their account.
Differentiate the bank to your high value and/or high net worth clients by offering a new "convenience service:"
- e-Files can serve as a secure, private email destination for sensitive or confidential correspondence between the client and their various professional service providers, including bank officers, lawyers, CPAs and others.
- Offer to scan confidential or critical documents - trust documents, passports, securities, wills, contracts - and email to the client's e-Files account.
Cash Management:
- Reduce operational costs
- Establish an e-Files system for your cash management customers. Send daily sweep statements and check images to these e-Files accounts.
Branch Support:
- Place a "scanner" with email output in branches; offer to scan confidential or critical documents - personal financial/IRS documents, trust documents, passports, birth certificates, securities certificates, wills, contracts, insurance pictures - and email the scanned copies to the customer's e-Files system. This can be done by emailing the documents directly from the email scanner into their e-Files account (e-Files does the rest). Position this service as a backup service in the event of disaster, with the added value of being accessible via an Internet connection and browser anytime, anywhere.
Credit Card Processors
Reduce Operational Costs:
- Deliver statements electronically, via email to an e-Files account.
- Handle exceptions, such as item disputes, electronically; deliver the items electronically to the customer's e-Files account.
- Use e-Files to meet GLBA requirements associated with the handling of third party service provider contracts within a purchasing department.
Offer new a convenience service and differentiate yourself to high net worth clients:
- Include the e-Files platform in a package of service items that are offered to your high net worth customers. The service can be positioned as a unique convenience service for highly mobile individuals. Items that would normally be sent express mail or fax can now be sent to a secure, private email destination that only the e-Files owner has access to. In the age of identity theft, the Vault as a secure destination for sensitive correspondence can significantly reduce the chance of exposing sensitive information to unintended eyes. Your customer can use this service with confidence with their bank officer, lawyer, CPA, or any professional advisor.
- You can bundle e-Files software with new accounts to generate more business and increase your sales pipeline. Additional fees can be charged when customers add more storage capacity to their accounts.
Law Firm
Law firms are in the business of delivering trust, sound advice and sensitive, highly-confidential information involving contracts, trademarks, adoptions and wills. With e-Files, you can offer your clients a new "convenience service": a secure, online e-Files system that will improve your standard of care in the day-to-day handling of correspondence and documents. Examples:
- e-Files can serve as a secure, private email destination for sensitive or confidential correspondence between the client and the lawyer.
- e-Files can solve confidentiality problems for CFOs or CEOswho must convey sensitive documents to only those people in the company who need to see them. With e-Files, company executives can send even IPO planning and M&A discussions without worrying that a rogue network administrator will penetrate the system and put them in the wrong hands.
- e-Files, given to your highly mobile clients, can reduce the amount of time your administration team spends chasing them around the world with missed faxes and FedEx packages.
- e-Files can save you money
- e-Files can help a case team place and retrieve shared documents through a shared login. When the case is over, you can simply delete or archive the folder and the "sharing" goes away, making it 100 percent secure again.
- e-Files meets the new GLBA standards relating to the private handling of sensitive documents and client information.
- e-Files can show your clients that you are ahead of the pack -- on the cutting edge of technology -- by giving them access to their case files, court documents, party responses and anything else pertinent to their case, instantly from anywhere, anytime and at any place!
Healthcare Organizations
Health care professionals routinely transfer all sorts of sensitive documents between facilities, including patient referrals, medical records and claims information. Such documents carry individually identifiable patient information protected by the new HIPAA law. With the advent of HIPAA, many healthcare organizations are struggling to create new processes and adopt new technology that will enable them to protect the privacy of patient information and be in compliance with HIPAA. e-Files is HIPAA certified and ready to assist medical offices and hospitals in protecting the confidentiality of patient information.
- Correspondence among doctors can take place within the e-Files secure system. This removes the need to fax or mail documents and meets stringent privacy tests for secure transmission and destination.
- Additional information to support claims can be sent via secure email to an insurer's e-Files account instead of by fax or mail. This speeds up the processing of claims and reduces the chance that a fax will be lost.
- Printed documents can be sent directly to an e-Files account from properly configured fax/scan/copy machines.
- Patient test results and treatment histories can be emailed to an e-Files account for access by individual patients. This would come in very handy for patients who more or change doctors. With such e-Files accounts, patients are empowered to manage their own medical information in a federally audited system that meets HIPAA and GLBA security and privacy requirements. (The Gramm-Leach-Bliley Act (GLBA), which is also known as the Financial Services Modernization Act of 1999, provides limited privacy protections against the sale of your private financial information).
Small-Medium Business
In today's highly mobile world - and in particular, in the fast-moving world of the Small Office/Home Office business owner - anywhere/anytime access to key business and personal information is required to keep pace. Because you’re mobile, on the move and making deals, you need all of your pertinent contracts, files, presentations, pitches and sales leads accessible anywhere, anytime from any Internet-ready device. Whether you are in London, Tokyo, Los Angeles and Dallas, your files are awaiting the minute you arrive.
e-Files is an affordable, trusted, off-site location for storing critical application data files, valuable customer information and business documents, which if unexpectedly destroyed, could significantly impact the business' chance of survival.
With e-Files, small businesses gain many of the information-access advantages that large corporations offer their employees through extensive, worldwide Intranets.
e-Files helps you store, manage, and distribute files and documents from the office, your home, wireless area protocol networks (WAP), PDA's, and web-enabled mobile phones. With e-Files you can communicate with your customers, share any size file with them, and link remote and dispersed workgroups, without requiring a complicated and costly IT infrastructure. CI Host partnerships include both branded and co-branded implementations of core services, standards-based communication to third-party client-side applications, and a reseller program.
Individuals
e-Files is an online document storage service, offering secure, long-term storage and management of critical or confidential e-documents and files. Unlike portable computers, which can be stolen or damaged, e-Files gives you because the assurance that your important documents and files are safe and accessible, no matter where you go.
Imagine:
- No more losing items when you upgrade your computer.
- No more losing emails and attached files when you change email accounts.
- No more worry about the saftety of receiving e-bills and e-statements by email because you have a secure place to permanently store and organize them.
- No more wasting time or missing emails because you have the ideal "access from anywhere" service to accommodate your on-the-go lifestyle.
Consider the kinds of information you might want to scan and upload to your e-Files system:
- Personal financial Information
- Passport information
- Citizenship information
- Home and auto titles
- Birth certificates
- Critical personal business data
- Important family documents
- Photos that support home insurance coverage
- Trusts, deeds, and wills
- Keepsake photos
- Marriage Certificates
- Contracts
- Warranty Documents
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